Ticketmaster apologizes for Bad Bunny concert-ticket fraud

Bad Bunny’s World’s Hottest Tour turned the world’s hottest mess Friday after cases of ticket fraud prevented a whole bunch of followers from attending the musician’s live performance in Mexico Metropolis.

Ticketmaster issued an apology Friday after an “unprecedented” variety of folks had been offered faux tickets and denied entry to Mexico Metropolis’s Estadio Azteca for the penultimate Bad Bunny live performance of 2022. The ticket vendor promised full refunds to those that bought reputable tickets however had been additionally denied entry on the venue throughout the chaotic scene.

Anybody who purchased genuine tickets and was unable to entry Friday’s present can e mail contactanos@ticketmaster.com to request a refund, the corporate stated in a statement posted on social media.

Moreover, Ticketmaster stated it’s cooperating with Mexico’s Procuraduría Federal del Consumidor (Profeco) to research the incident, inhibit and penalize the sale of false tickets going ahead.

Mexico Metropolis was the final cease on Bad Bunny’s wildly standard World’s Hottest Tour. The Puerto Rican reggaeton sensation performed his ultimate present of the yr at Estadio Azteca on Saturday after touring to numerous cities in North, Central and South America. In some instances, tickets for Friday’s efficiency offered for hundreds of pesos, whereas resold tickets reportedly went for tens of hundreds, in keeping with the Related Press.

Due to the ticket-fraud fiasco, mass confusion and outrage erupted Friday outdoors Estadio Azteca, the place some tried to climb over the gates solely to be stopped by safety inside, in keeping with Billboard journal. Ticketmaster stated its processing system was overwhelmed by the unanticipated quantity of followers who arrived on the stadium with a mixture of actual and counterfeit tickets.

In line with CNN, instances of concert-ticket fraud have been rising in Mexico, and Profeco obtained greater than 400 complaints associated to ticket fraud from 2018 to October of this yr.

In a latest interview with Billboard, Bad Bunny stated he plans to take a breather in 2023 after a whirlwind yr of releasing new music, topping the charts, touring, successful awards and amassing Grammy nominations.

“I’m taking a break,” he advised the music journal. “2023 is for me, for my physical health, my emotional health to breathe, enjoy my achievements. We’re going to celebrate. Let’s go here, let’s go there, let’s go on the boat. I have a couple of sporadic commitments, and I’ll go to the studio, but there’s no pressure. Remember yourself, c—. You’ve worked your ass off.”

In November, the “Me Porto Bonito” hitmaker obtained Grammy nominations for pop solo efficiency (“Moscow Mule”), música urbana album (“Un Verano Sin Ti”) and album of the yr (“Un Verano Sin Ti”). Shortly thereafter, he was topped the world’s most-streamed artist of the yr by each Spotify and Apple Music.

“I feel in control,” the recording artist advised Billboard. “I’ve been doing this five, six years, and I’ve been acquiring experience. Yes, six years is nothing. But we’re living in a digital era, where everybody can upload their music and if you explode, you explode, and suddenly, you’re huge with a single hit and you have no experience….

“I’d say I’ve acquired that experience little by little. I’ve been able to overcome and heal many things in my life, and now I feel that security. I’ve never felt as centered in both my life and my career. I’m clear on what I am and who I am in terms of the music industry.”